Multi-Day Trips – Payments, Cancellation & Refunds:
A 50% deposit is required at the time of booking. We accept all major credit cards.
Upon receipt of your deposit and confirmation of your reservation we will send you a registration form. We ask that you fill this form out and return it to us prior to your tours departure date. Full Payment is required 30 days before departure. For reservations made within 30 days, full payment will be due upon confirmation.
All cancellations must be received in writing. Our refund policy is based on the date the cancellation is received in our office.
- Cancellations received at least 45 days prior to the tours departure will receive a full refund less a $100 administration fee.
- Cancellations received between 45 and 30 days ahead will forfeit 50% of the deposit.
- Cancellations received within 30 days of the tour departure will not receive a refund.
We reserve the right to cancel trips for any reason if circumstances make it necessary, in which case a full refund for monies received will be returned. If in the event that we do need to cancel, we will do our best to provide 30 days notice of cancellation to give ample time to make other travel arrangements. CycleTreks is not liable for non-refundable airplane tickets and other personal expenses incurred in preparation for a trip that is canceled. We strongly recommend cancellation and accident insurance to prevent any losses in case of illness, accident or other causes.
For trips with less than six participants registered, riders may be given the choice of switching to another guided adventure, paying a premium to keep the trip guided, or postponing your trip for up to 12 months.
Single-Day Trips – Payment, Cancellations & Refunds:
We take a credit card number at the time of booking to confirm your reservation. We have a 12 hour cancellation policy, you can change or cancel with NO charge at any time up to 12 hours prior to the departure. If the weather is not good and we cancel there is NO charge, it’s not like we like riding in the rain! We’ll happily re-schedule your trip for a nicer day to be on a bike.